VODAFONE - ΠΑΝΑΦΟΝ Α.Ε.Ε.Τ.
Total customer base at 3,382,765. Total net adds for the quarter January - March 2003
Total net adds for the quarter January - March 2003: 164,048, out of which 68,312 net contract additions.
Vodafone-Panafon announces that its total registered customer base for the year ended 31 March 2003, reached 3,382,765 representing a 14.1% increase compared to March 2002.
Total net additions for the last quarter (January-March 2003) were 164,048. Contract net additions reached the level of 68,312, 88.4% higher than the previous quarter. Prepaid customers net additions for the last quarter were 95,736, 38.4% higher than the previous quarter (October-December 2002). Net contract additions for the year ended 31st March 2003 were 158,324 representing more than 100% increase compared to the net contract additions for the previous year ended 31st March 2002, while prepay net additions for the year increased to 258,637. Overall, contract customers for the year ended 31 March 2003 reached 978,751, increasing 19.3% compared to 31 March 2002, while prepaid customers reached 2,404,014 increasing 12.1% versus the previous period and representing 71% of the total customer base. The customer numbers above reflect once again the effectiveness of our commercial policy and the success of the Vodafone - shops retail chain coupled with the further expansion of our distribution channels. Annual blended churn for the year ended 31 March 2003 reached 24.2%. Contract churn decreased to 35% from 36.7% in the previous comparative period while prepaid churn increased to 19.9% from 9.5% due to the change in the disconnection period policy from 12 to 18 months that took place in the previous year. Vodafone-Panafon's active customer base as defined by Vodafone Group Plc reached 75% from 77% in the previous quarter mainly due to prepay inactivity which reached 32.8% affected by strong promotional activities during the Christmas period. On the other hand contract inactivity reduced to 6% from 7% in the previous quarter attributed to the retention and increase of high usage customers. Vodafone (Albania), added 42,045 customers for the quarter under review, while the total customer base reached 391,057. Market share at the end of March 2003 increased to 42.1% from 41% in the previous quarter.
Vodafone-Panafon announces that its total registered customer base for the year ended 31 March 2003, reached 3,382,765 representing a 14.1% increase compared to March 2002.
Total net additions for the last quarter (January-March 2003) were 164,048. Contract net additions reached the level of 68,312, 88.4% higher than the previous quarter. Prepaid customers net additions for the last quarter were 95,736, 38.4% higher than the previous quarter (October-December 2002). Net contract additions for the year ended 31st March 2003 were 158,324 representing more than 100% increase compared to the net contract additions for the previous year ended 31st March 2002, while prepay net additions for the year increased to 258,637. Overall, contract customers for the year ended 31 March 2003 reached 978,751, increasing 19.3% compared to 31 March 2002, while prepaid customers reached 2,404,014 increasing 12.1% versus the previous period and representing 71% of the total customer base. The customer numbers above reflect once again the effectiveness of our commercial policy and the success of the Vodafone - shops retail chain coupled with the further expansion of our distribution channels. Annual blended churn for the year ended 31 March 2003 reached 24.2%. Contract churn decreased to 35% from 36.7% in the previous comparative period while prepaid churn increased to 19.9% from 9.5% due to the change in the disconnection period policy from 12 to 18 months that took place in the previous year. Vodafone-Panafon's active customer base as defined by Vodafone Group Plc reached 75% from 77% in the previous quarter mainly due to prepay inactivity which reached 32.8% affected by strong promotional activities during the Christmas period. On the other hand contract inactivity reduced to 6% from 7% in the previous quarter attributed to the retention and increase of high usage customers. Vodafone (Albania), added 42,045 customers for the quarter under review, while the total customer base reached 391,057. Market share at the end of March 2003 increased to 42.1% from 41% in the previous quarter.